How can we help?

We answer all your questions

Pre-Sales Questions

Thank you so much for considering Frenchtasticpeople for all your French learning needs. We promise not to disappoint you and to exceed your expectations.
So you want to learn and practice your French with us? It's easy to join. Just visit the enrollment page and choose the membership level that works the best for you. Complete the registration process (3 minutes max!) and you'll be able to start learning from the hundreds of French lectures available. Make sure to come and say "bonjour" to your classmates in the training lab. We'll be waiting for ya!
Once you become a member, we promise to give you what the majority of online French-language learning programs cannot offer you:
  • 100's of premium French lectures free of charge if you are a member. Only one low-cost fee for joining our French training lab and apply the rules you've learned.
  • immediate opportunities to train your French writing, reading, speaking and listening skills.
  • continuous human support when you need help. Yes, we're real, flesh-and-bones people behind this platform.
  • a supportive community of French learners with a French language coach encouraging you nonstop to practice and use the French you're studying. No shaming tolerated. Period. Just 100% practice and improvement.
  • So, yeah, we have built a simple-to-use, no-nonsense training platform for our members to do just that.
    • And if after joining, you aren't satisfied, there is a sweet 30-day 100% money-back guarantee. So no worries. We are happy ONLY IF you are. We've got your back. Check our prices here and join us.
Ever heard of this Chinese proverb?

A journey of a thousand miles begins with a single step.

Lao Tzu
Look, we get it. We really do. Everybody started somewhere. We undersand very well the feelings of shyness, embarrassment and fear of ridicule or failure that are associated with studying a new language at the initial stage. We've experienced it ourselves (and who hasn't?).
That is why we've created Beginner Level 0 courses in the three core subjects of French grammar, vocabulary and conjugation. We are confident that you will have absolutely no difficulty studying these materials as a complete beginner. Besides, if you ever get stuck, the French training lab is the right place to ask questions and practice your new skills. Contact us if you have more question about getting started.
The short answer to your question is oui (yes). Of course, you can. But for that, you'll need...
  • a computer (preferably) or a tablet or mobile phone with internet capabilities to access the content on this website.
  • a keyboard to be able to write in French.
  • speakers or earphonesconnected to your computer, tablet or mobile phone to listen to our French audio content.
  • a (good-enough) microphone to speak or record your French words.
Soon, we will provide video tutorials to help you set up your audio/recording system properly. Stay tuned.

How to get started?

First of all, welcome to the FrenchtasticPeople training platform.
As a newly-registered member, the first thing you could do is meet and greet the other registered members on the platform. Tell us a bit about yourself in English or French:
  • your name -- Je m'appelle...
  • your country and/or primary language -- Je viens de ... / Je parle...
  • your interests and hobbies -- J'aime ... / Mon passe-temps favori, c'est...
You could stop there for now, but if if you're feeling a little more chatty at the moment, we would also like to know about the WHY of your presence here and WHAT you hope to gain from it. It will also be a good idea to discuss briefly what's been frustrating or blocking your progress in French so far. We would like to know our members at a more personal level and that's how we can connect with them and provide a more tailored support to their efforts at improving their French skills.
It all depends on your current level and learning goal(s). We seriously believe that no matter what your French level is at the moment, you will still be well-advised to enroll in one of the foundational (core) courses in vocabulary, grammar or conjugation. So take a look at those courses first because strong and deep foundations allow for greater and deeper knowledge.
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using 'Content here, content here', making it look like readable English.
Missing mobile purchase
If you purchased a course on iOS or Android, it's possible that the course was not registered to your account. Please email your purchase receipt to [email protected].
Multiple e-mail accounts
If you use multiple e-mail accounts, or have a Facebook or Google account, try logging in with the associate e-mail addresses.

Tools and Tech-Related Questions

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There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words which don't look even slightly believable.
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using 'Content here, content here', making it look like readable English.

Pricing, Purchases & Refunds

We offer you dozens of courses with hundreds of lectures under various categories and topics. To make it easy for you, we provide the following price options:
  • Get each individual course at $ 14.99 - one-time fee. (Please note that this is the option to choose if you do NOT want to join the training lab.)
  • Get all courses at $ 9.95 per month (This includes all current AND future courses created while you're still a registered member).
  • Get all courses at $ 97 per year (You get 2 months of training for free and it includes all current AND future courses created while you're still a registered member).
  • Get all courses at $ 189 - one-time fee for a lifetime membership. (This includes all current AND future courses, textbook manuals, workbooks, audio and video downloads and more).
Yes, of course. All major credit cards (Mastercard, Visa, Discover, Maestro, AmericanExpress) are accepted.
Thanks for considering this option. At this moment, we do not accept payments via bank wire transfers. We may in the future if the demand for this payment option is high.
No credit card? No worries. As you long as you have a bank account, you can use Paypal to sign up for our courses. Just select Paypal as payment option >a href="https://frenchtasticpeople.com/sign-up/">on the purchase page and follow the directions from there. You may be asked to create a Paypal account if you don't already have one. It'll take you less than 3 minutes to set it up. Contact us if you need further help.
Many of the French courses offered on this platform often come with guides, textbooks, workbooks and answer key. They can be downloaded from our website or purchased in paperpack format (Amazon).
  • Lifetime members can have all digital books and products free of charge. This includes all future products as well.
  • Members with an annual membership get 50% discount on all digital books and products.
  • Members with a monthly membership get 35% discount on all digital books and products.
  • Students who bought individual courses get 10% discount on all digital books and products.
Please be assured that all your financial information is safe. We do NOT store your credit card details on our servers. Paypal and Stripe handle all your financial transactions because they are expert at what they do.
In addition to that, we use HTTPS protocol and SSL certificate to encrypt and protect communication and customer information.
It's quite easy, actually. We have a 30-day money back guarantee on all purchases made on this website. We believe in our French courses and products, but if for any reason, you aren't satisfied, send us an email and we will refund your purchase no questions asked.

Overview of Courses & Lectures

Membership Levels

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words which don't look even slightly believable.
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using 'Content here, content here', making it look like readable English.
Missing mobile purchase
If you purchased a course on iOS or Android, it's possible that the course was not registered to your account. Please email your purchase receipt to [email protected].
Multiple e-mail accounts
If you use multiple e-mail accounts, or have a Facebook or Google account, try logging in with the associate e-mail addresses.

Getting Support

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words which don't look even slightly believable.
It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using 'Content here, content here', making it look like readable English.

Mission, Beliefs and Profile

"Use it, or lose it!" Here at FrenchtasticPeople.com, we are strongly committed to practice-based learning. We believe that real learning suffers greatly in the absence of knowledge implementation. That's why our top priority is to help you become users of French, not just learners of French. Our dedicated French training lab welcomes you.
First off, we're NOT looking for the "ideal" or "perfect" French learner. This goes against the "hustle and grind" principles we have set on this training platform. However, you'll be more likely to succeed here if you meet some of the following criteria.
  • You're not afraid to fail or practice again and again until you get it.
  • You understand the long-lasting benefits of small victories earned consistently over time.
  • You know you've actually learned something if and only if you can do it yourself.
  • Consistency is your thing. A one-time burst of success won't cut it.
  • You sound "funny" in French? So what? Who cares as long as you practice to improve your skills?

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